General Terms and Conditions for the m:con - mannheim:congress GmbH business for the purchase of tickets for congresses and events

I. Payment methods

Bank transfer: Please transfer the attendance fees free of charge to us only after you have received our confirmation/invoice. Please state your participant number and invoice number when making payment. The invoice will be sent to you by email.
The payment will be processed by our partner Computop. m:con will send you an invoice/confirmation by email.

II. Withdrawal/cancellation

Cancellations must take place in writing. For cancellations received by the m:con participant registration office up to four weeks before the start of the event, a processing fee of EUR 30 will be payable for each person registered; we regret that after this deadline no refund is possible.

III. Other processing fees

For changes of name we charge a processing fee of EUR 10 per person. For corrections to invoices we charge a processing fee of EUR 20. Any special wishes with regard to invoicing must be indicated when registering.

IV. Liability

Neither the event organiser nor m:con will accept liability for losses, accident, personal damages or damage to property, whatever the cause. Participants and other persons accompanying them visit the congress and all associated events at their own risk and responsibility. The participant hereby notes that he/she cannot claim compensation from either the event organiser or m:con if the running of the congress is made difficult or subject to interference due to political, economic or climatic reasons, or if the programme has to be changed due to speakers cancelling etc. By registering, the participant acknowledges these reservations.

V. Data privacy notice

m:con takes extensive precautionary measures to protect your personal details. Your details are handled in the strictest confidence, stored in a secure environment, and protected against unauthorised access. Only authorised employees are able to access them.

VI. Place of performance and place of jurisdiction

The place of jurisdiction for all legal disputes arising from this Agreement is Mannheim if the parties to the Agreement are merchants, legal entities under public law or special funds under public law, or if at least one of the parties to the Agreement has no general place of jurisdiction in the Federal Republic of Germany, or moves its domicile or normal place of residence from the Federal Republic of Germany after the conclusion of the contract, or if its domicile or personal place of residence is not known at the time of commencing legal proceedings. m:con is also entitled optionally to take legal proceedings at the general place of jurisdiction of the Customer.

VII. Applicable law

The law of the Federal Republic of Germany will apply exclusively with the exception of the UN Convention on Contracts for the International Sale of Goods.