The General Terms and Conditions of Business are divided into two parts.

Section A stipulates the General Terms and Conditions of Business of the “Deutsche Gesellschaft für Psychiatrie und Psychotherapie, Psychosomatik und Nervenheilkunde e.V. (DGPPN)“ (hereinafter known as: Event organiser) for the purchase of congress and event tickets for those parts of Event for which m:con – mannheim: congress GmbH (hereinafter known as: m:con) is acting on behalf of, so called scientific part of the Event.

Section B stipulates the General Terms and Conditions of Business for the purchase of congress and event tickets for which m:con is acting on its own behalf and on its own account, so called non-scientific part of the Event.

Section A

I. Scope of validity

The following terms and conditions of business of the Event organiser shall apply for contracts governing the purchase of congress and event tickets (Entrance tickets), entered into between the buyer of congress tickets and/or event tickets (customer) and the Event organiser solely by using telecommunications.

Counter-confirmations by the Customer referring to its own T&Cs or purchasing terms are hereby rejected. Discrepancies between the Customer’s T&Cs and the General T&Cs of m:con shall only be recognised if they have been confirmed in writing.

In well-founded exceptional cases it will also be possible to register in writing (fax message, e-mail, letter), the General T&Cs shall also be binding in this case, too. Further event-specific conditions of participation can be found on the congress homepage.

These Section does not apply for the purchase of congress and event tickets by exhibitors. In these cases the General Terms and Conditions for the purchase of congress and event tickets for which m:con is Event Organiser applies (section B).

II. Conclusion of the contract

By sending off his/her registration the Customer is placing a binding order (offer to enter into a contract) and is declaring that he will abide by his/her offer for 5 working days. The information received will be checked within this period of time allowed for the offer to be accepted. In the event that the offer is rejected notification to that effect will be sent out. In the event that the offer is accepted, confirmation of an order/invoice will be sent out. In the event that the information is not complete, or necessary information is missing, e.g. proof of the application of a reduced tarif, a request will be made for further information to be sent in.

Should it emerge that the entitlements to claim the reduced tariff no longer apply or arise subsequently then both parties shall be entitled to claim an adjustment.

In the present case the organiser is the direct contractual partner of the customer. m:con is not the Event Organiser. m:con is acting on behalf of the Event Organiser. Contractual relationships with regard to the event are therefore established directly between the customer and the organiser unless m:con is expressly designated as the contracting party in the individual case. One such individual case is registration as an exhibitor. In this case the General Terms and Conditions of Business for the purchase of congress and event tickets apply for events organised by m:con. These can be viewed under “Section B” below.

III. Payment

Payment by the following methods of payment is accepted: SOFORTüberweisung, SEPA direct debit or payment by bank remittance.

The total price of the order including fees incurred and statutory VAT shall be due for payment immediately as soon as the contract is concluded if the following methods of payment are used: SOFORTüberweisung and SEPA direct debit.

Notwithstanding this, if payment is to be made by bank remittance, the whole price is to be paid into the account stated in the invoice by the date stated in the invoice, quoting the invoice number as a reference. The Customer shall have to ensure that the total amount of his/her order will be at the credited to the bank account in full, i.e. bank charges and/or transfer fees are to be borne by the Customer himself. The information required to remit a payment by bank transfer (invoice number, bank account details) are shown in the invoice. The invoice will be sent out by e-mail.

When using the SEPA direct debit system of payment, payment will be made via the payment service provider Computop Wirtschaftsinformatik GmbH, Schwarzenbergstr.4, D-96050 Bamberg.

If the SOFORTüberweisung option is chosen for making a payment, the payment will be handled by the payment service provider Sofort GmbH, Theresienhöhe 12, 80339 Munich. Sofort GmbH is a member of the Klarna Group (Klarna Bank AB (publ), Sveavägen 46, 11134 Stockholm, Sweden).

The prices shown shall not include VAT incurred, if applicable.

IV. Instruction of the Right of Revocation

In the event that the Customer is an entrepreneur as defined by Section 14 of the German Civil Code [BGB] and wishes to withdraw himself/herself from the contract, the regulations governing cancellation in Part V shall apply.

In the event that the Customer is a consumer as defined by Section 13 BGB, the following Instruction of the Right of Revocation shall apply:

Right of Revocation

You have the right to revoke this contract within fourteen days without having to state your reasons for doing so. The revocation period is fourteen days from the day on which the contract is concluded.

In order to exercise your right of revocation, you will have to inform us at the address below:

m:con – mannheim:congress GmbH,
Rosengartenplatz 2,
68161 Mannheim,
dgppn.registrierung@mcon-mannheim.de,
Tel +49(0)621 / 41 06 – 174
Fax+49(0)621 / 41 06 – 80 174

by means of a clear statement of your decision to revoke this contract. You may use our pre-printed specimen revocation form to do so, although you do not have to use this form to revoke the contract.

https://reg.mcon-mannheim.de/iebms/AGBVA/14/Musterwiderrufsformular.pdf

To comply with the period of time allowed for revocation it is sufficient for you to send off the notification that you are exercising your right of revocation before the revocation period expires.

Consequences of revocation

If you revoke this contract, we shall repay to you all the payments we have received from you, straight away and within fourteen days from the day on which the notification that you have revoked this contract is received by us at the latest. We shall use the same method of payment as that used by you to make the original payment, unless another method of payment has been expressly agreed with you. In no circumstances will you be charged fees as a result of this repayment to you.

Preclusion of the right of revocation

Under Section 312g Paragraph (2) P 1 BGB you will not be entitled to a right of revocation or the right of revocation will expire prematurely in the following contracts:

Contracts for rendering accommodation services other than for the purposes of residence, transportation of goods, vehicle rental, delivery of food and drink as well as for rendering other services in connection with leisure activities, if the contract for rendering lays down a specific date or period of time, Section 312g Para (2) P.1 No 9 BGB. For example: an order for entrance tickets for events to be staged on a specific date.

End of instruction of the right of revocation

V. Cancellations

Irrespective of the regulations existing under IV above you will have a contractual right to cancel the contract. Such cancellations must be sent in writing to:

m:con – mannheim:congress GmbH
Rosengartenplatz 2,
68161 Mannheim,
dgppn.registrierung@mcon-mannheim.de,
Tel +49(0)621 / 41 06 – 174
Fax+49(0)621 / 41 06 – 80 174

On receipt of the cancellation by 31st August 2019 by m:con registration management, the participation fee will be refunded with deduction of a 25% cancellation/handling fee. In the event of cancellation of your bookings (congress fee, workshop fees if applicable) after 31 August 2019, no refund is possible and the full fee is due even if the invoice has not been paid yet. Nomination of a substitute participant who will pay the booked registration fee is also possible. The full participation fee is also payable if a registered participant fails to participate in the congress. As a presenter, if your submission is rejected, cancellation is possible free of charge until 31st August. In this case no cancellation/handling fee will be charged.

In the event that the Customer is a consumer within the meaning of Section 13 BGB and he/she exercises his/her right of revocation within the revocation period to which he/she is entitled in accordance with IV above, a handling fee will not be charged.

VI. Amendments/Refusals/Loss

If the organisation of the congress is impossible due to force majeure, the DGPPN may cancel the congress. Force majeure includes official orders, strikes, civil unrest, war or danger of war, threatening or already occurred terrorist attacks, epidemics, natural disasters, serious disturbance or impossibility of the timely transport of the participants to the congress or other emergencies, which make the holding of the congress impossible or pointless. The prerequisite requirements for cancellation is that the force majeure has an effect on the city or region of Berlin and occurs within 30 days before the start of the congress or that it is to be expected that the result will continue to have an effect at the time of the congress.

In this case, the participation fees paid will not be refunded. The DGPPN is also under no obligation to reimburse the participant for payments already made or down payments to third parties (e.g. hotel bookings).

Short-term necessary programme changes are not excluded. The event organiser shall reserve the right to replace speakers relocate events in terms of location or time or to cancel events or to make amendments to the programme. For cancelled lectures or changes in the programme, no refund of participation fees, not even pro rata, can be made.

The number of participants shall be limited for fee required courses/workshops of the DGPPN Academy. The course offers are generally subject to change, i.e. they are to be understood as an offer within the framework of the available course places. Registration for all courses must be made via the booking portal and they are binding. Spaces on courses will be allocated on a first come first served basis. The customer will be notified in the event of overbooking. The organiser reserves the right to cancel courses/workshops if the minimum number of participants is not reached. In this case already paid fees will be refunded in full. This does not apply - not even proportionately - if the workshops are taken over by speakers other than those initially named.

Loss of the name badge
In the event of loss of the name badge, which also entitles the holder to participate in the congress, the full participation fee must be paid for the purchase of a new name badge.

VII. Liability

The event organiser and m:con shall – regardless of whatever legal reason – only be liable for damages attributable to intentional or grossly negligent breaches of duty. The event organiser and m:con shall also be liable for damages resulting from death, personal injury or physical harm in cases of breaches of duty resulting from ordinary negligence.

If cardinal contractual duties are breached the liability of the event organiser shall be limited to the foreseeable damages typical for the contract unless he is guilty of intent or gross negligence or liable for death, personal injury or physical harm.

The above exclusions and limitations of liability shall also apply for breaches of duty committed by the executive bodies, assistants or vicarious agents of the event organiser and m:con.

The above paragraphs shall also apply in the event that the assistants and vicarious agents of m:con or of the respective event organiser are liable.

VIII. Data Protection Information

m:con is entity with a specialization amongst others of planning, organizing and carrying out events of any kinds, such as congresses (the medical-scientific congresses), (scientific) conferences, annual general meetings (e.g. shareholders), fairs, exhibitions, seminars, education and trainings events and other (commercial) events. The events take place at the Congress Center Rosengarten Mannheim or other venues and are carried out by the m:con on its own as a event organiser or as an agent on own behalf of another event organiser.

m:con is using a customer management software and processes therein data which are obtained during the registration process for an event. The processed data may also be of personnel content and be used by the m:con for the purpose of (i) care of customer relationship (ii) documentation purposes (iii) complain and quality management (iv) and for direct advertising purposes in order to send customers information and offers of event which are carried out by the m:con on its own as an event organiser or as an agent on own behalf of another event organiser. With the submission of a congress fee you also consent to the necessary storage, processing and use of your personal data. If a submitted fee is accepted then your personal data (forename, surname, place) will be published in the printed congress programme, the online programme and in the congress app.

The legal basis of these processing are Article 6 para 1 point a,b,f of General Data Protection Regulation (EU-GDPR). The processing of data takes place for the specific purposed described above.

Extensive precautionary measures are taken when data is collected with the aim of protecting your personal data. Your personal data will be handled in strict confidence and kept in a secure environment to protect it from unauthorised access. Only authorised members of staff will have access to it.

Further information is to be found in the data protection statement in the footnote of the web site during or alternative during the registration process.

IX. Photographs

At the congress, the organiser, radio and television broadcasters as well as online and print media are permitted to make image and sound recordings of general congress events and to use them for their reporting. Participants of the congress or other persons involved agree to the creation and publication of the recordings for communicative purposes, also in the social media.

X. Third party regulations e.g. house rules

The purchase of an entrance card entitles the holder to visit the respective event. Attention is expressly drawn to the separate third-party regulations, in particular their house rules or the cloakroom rules of the venue operator.

The house rules for events in the CityCube Berlin (or the entire fairground Berlin ExpoCenter City) can be found under the following link: https://www.messe-berlin.de/media/mb/mb_dl_de/hausordnung_becc_22872.pdf.

XI. General conditions for submissions

Symposia
Symposia can be submitted by a chairperson with a minimum of three and a maximum of four speakers. Chairpersons and speakers are not exempt from the participation fee. The participation fee is due on registration of a scientific contribution. The Scientific Committee of the DGPPN reserves the right not to include contributions of speakers who have not paid the participation fee in the congress programme.
If the submission is not included in the programme by the scientific committee, a free cancellation of the congress participation is possible until August 31, 2019. In this case, the full participation fee will be refunded.
If the submission is withdrawn by the speaker after acceptance by the scientific committee, the registration for the congress remains valid and no reimbursement of the participation fees takes place.

Oral Presentations
Participants can register two submissions (Poster, ePosters, Oral Presentations). The speaker is obliged to give the presentation he/she has registered at the congress. With the registration of an Oral Presentation for participation in the congress takes place. The participation fee is due with the registration of a submission.

If the submission is rejected by the scientific committee or if the submission as a poster is recommended, participation in the congress can be cancelled free of charge until 31^st August 2019. In this case, the full participation fee will be refunded. If the participant agrees to accept his or her submission as a poster, his or her attendance at the congress will remain subject to a fee.
In mid-July 2019, the Congress Office will inform all authors whether their submission should be included in the scientific programme of the congress. Please note that the inclusion of a submission in the scientific congress programme can only take place after payment of the participation fee has been received on the congress account.
If a contribution accepted by the scientific committee is withdrawn by the author, the registration for the congress remains valid and no reimbursement of the participation fees will be made.

Poster/ePoster
Participants can register two contributions (Poster, ePosters, Oral Presentations). The speaker is obliged to present the submitted Poster at the congress. A representation for the presentation of a submitted Poster/ePoster is not intended. With the submission of a Poster/ePoster, the author's binding registration for attendance at the congress takes place. The participation fee is due with the registration of a scientific submission.
In mid-July 2019, all speakers will be informed by the Congress Office whether their submitted Paper should be included in the scientific programme of the congress. Please note that the inclusion of a submission in the scientific congress programme can only take place after payment of the participation fee has been received on the congress account.
If the Poster/ePoster is rejected by the scientific committee, it is possible to cancel the participation in the congress free of charge until August 31, 2019. In this case, the full participation fee will be refunded.
If the submission is withdrawn by the author after acceptance by the scientific committee, the registration for the congress remains valid and no reimbursement of the participation fees will be made.

Information on industrial relations
Every presenter and first author of a Poster is obliged to make a statement about his or her relations with industrial companies. This also applies to speakers invited to the congress. All speakers are asked to inform their audience at the beginning of their presentation about their relations with industry. The lecturer is recommended to use the PowerPoint slide of the DGPPN (see www.dgppnkongress.de/en).

XII. Place of fulfilment and Place of jurisdiction

The place of jurisdiction for all legal disputes arising from the contract shall be Berlin if the Parties to the contract are registered traders, legal entities incorporated under public law or public-law special funds or at least one of the Parties to the contract does not have a general place of jurisdiction within the Federal Republic of Germany, or relocates his/her place of residence or normal whereabouts from the Federal Republic of Germany elsewhere after the contract is concluded, or if his/her place of residence or personal whereabouts are unknown at the point in time at which legal action is taken. m:con is also entitled to sue the Customer at the latter’s general place of jurisdiction, as it chooses. The place of fulfilment for all obligations materialising from this contract is Berlin.

XIII. Applicable law

Only the law of the Federal Republic of Germany shall apply. The UN law on sales [CISG] shall not apply.

XIV. Final Provisions

Should one or more provisions of this contract be or become partly or completely invalid, the remainder of the contract shall continue to be valid as a result. Invalid provisions are to be replaced by those which come closest to the objective sought after by the Parties.

In accordance with the 2013/11/EU directive we wish to draw to your attention to the fact that the EU commission has set up an internet platform for the settlement of disputes between entrepreneurs and consumers online (OS-Platform), which you can access at http://ec.europa.eu/consumers/odr.

We (Event Organiser and m:con) are neither willing nor obliged to participate in a dispute settlement procedure before a consumer arbitration board.

Section B

General Terms and Conditions of Business for m:con – mannheim:congress GmbH (hereinafter known as m:con) for the purchase of congress and event tickets for which m:con is acting on its own behalf and on its own account, so called non-scientific part of the Event; so called non-scientific part of the Event.

I. Scope of validity

The following terms and conditions of business of m:con – mannheim:congress GmbH shall apply for contracts governing the purchase of congress and event tickets (entrance tickets), which are entered into between the Buyer of congress and/or event tickets (Customer) and the event organiser only by means of using telecommunications.

In this case m:con acts as the event organiser and this means that it is the party with which the Customer enters into a contract.

The Customer’s counter confirmations drawing attention to his/her own terms and conditions of business or purchasing terms are hereby rejected. Discrepancies from the general terms and conditions of business of m:con shall only become valid if they have been confirmed in writing by m:con.

In well-founded exceptional cases it will also be possible to register in writing (fax message, e-mail, letter); the general terms and conditions of business shall also be binding in such cases. Other event-related conditions of attendance can be found in the congress home page.

II. Conclusion of a contract

By sending in his registration the Customer shall be placing a binding order (offer to enter into a contract), and is declaring that he/she agrees to be bound by his/her offer for a period of 5 working days. The information received will be checked within this acceptance period. Corresponding notification will be sent in the event that the offer is rejected. An order confirmation / invoice will be sent out if the offer is accepted. If the information submitted in the order is incomplete, or if necessary, information is missing, e.g. proof of qualification for a reduced rate, a request for proof will be sent out. In the latter case the acceptance period shall be extended by a further 5 days.

A direct contract is concluded between m:con and the client.

III. Methods of payment

Payment by the following methods of payment is accepted: SOFORTüberweisung, SEPA direct debit or payment by bank remittance.

Notwithstanding this, if payment is to be made by bank remittance, the whole price is to be paid into the account stated in the invoice by the date stated in the invoice, quoting the invoice number as a reference. The Customer shall have to ensure that the total amount of his/her order will be credited to the bank account in full, i.e. bank charges and/or transfer fees are to be borne by the Customer himself. The information required to remit a payment by bank transfer (invoice number, bank account details) are shown in the invoice. The invoice will be sent out by e-mail.

When using the SEPA direct debit system of payment, payment will be made via the payment service provider Computop Wirtschaftsinformatik GmbH, Schwarzenbergstr.4, D-96050 Bamberg.

The prices shown shall not include VAT incurred, if applicable.

IV. Instruction of the Right of Revocation

In the event that the Customer is an entrepreneur as defined by Section 14 of the German Civil Code [BGB] and wishes to sever himself/herself from the contract, the regulations governing cancellation in Part V shall apply.

In the event that the Customer is a consumer as defined by Section 13 BGB, the following Instruction of the Right of Revocation shall apply:

Right of Revocation

You have the right to revoke this contract within fourteen days without having to state the reasons for doing so. The revocation period is fourteen days from the day on which the contract is concluded.

In order to exercise your right of revocation, you will have to inform us at the address below:

m:con – mannheim congress GmbH
Rosengartenplatz 2,
68161 Mannheim,
dgppn.registrierung@mcon-mannheim.de,
Tel +49(0)621 / 41 06 – 174
Fax+49(0)621 / 41 06 – 80 174

https://reg.mcon-mannheim.de/iebms/AGBVA/14/Musterwiderrufsformular.pdf

To comply with the period of time allowed for revocation it will be sufficient for you to send off a notification that you are exercising your right of revocation before the revocation period expires.

Consequences of revocation

If you revoke this contract, we shall repay to you all the payments we have received from you including delivery costs (with the exception of additional costs incurred as a result of you having requested a different method of delivery than the cheapest standard delivery offered by us), straight away and within fourteen days from the day on which the notification that you have revoked this contract is received by us at the latest. We shall use the same method of payment as that used by you to make the original payment, unless another method of payment has been expressly agreed with you. In no circumstances will you be charged fees as a result of this repayment to you.

We may refuse to repay you until we have the goods back in our possession again or until you have proven that you have sent the goods back to us, whichever is the earlier point in time. You will have to send or hand the goods back to us straight away and within no more than fourteen days at the latest from the day on which you inform us that you have revoked the contract. You will have complied with the period if you dispatch the goods before the fourteen day period expires. You will have to bear the direct costs of returning the goods to us. You will only have to pay up for any loss in value of the goods if this loss in value is attributable to the goods having been handled by you in a manner not necessary for inspecting the condition, features and functions of the goods.

Preclusion of the right of revocation

Under Section 312g Paragraph (2) P 1 BGB you will not be entitled to a right of revocation or the right of revocation will expire prematurely in the following contracts:

End of instruction of the right of revocation

V. Cancellations

Irrespective of the regulations existing under IV above you will have a contractual right to cancel the contract. Such cancellations must be sent in writing to:

m:con – mannheim congress GmbH
Rosengartenplatz 2,
68161 Mannheim,
dgppn.registrierung@mcon-mannheim.de,
Tel +49(0)621 / 41 06 – 174
Fax+49(0)621 / 41 06 – 80 174

On receipt of the cancellation by 31st August 2019 by m:con registration management, the participation fee will be refunded with deduction of a 25% cancellation/handling fee. In the event of cancellation of your bookings (congress fee, workshop fees if applicable) after 31 August 2019, no refund is possible, and the full fee is due even if the invoice has not been paid yet. Nomination of a substitute participant who will pay the booked registration fee is also possible. The full participation fee is also payable if a registered participant fails to participate in the congress. As a presenter, if your submission is rejected, cancellation is possible free of charge until 31st August. In this case no cancellation/handling fee will be charged.

VI. Amendments/Refusals/Loss

If the organisation of the congress is impossible due to force majeure, the DGPPN may cancel the congress. Force majeure includes official orders, strikes, civil unrest, war or danger of war, threatening or already occurred terrorist attacks, epidemics, natural disasters, serious disturbance or impossibility of the timely transport of the participants to the congress or other emergencies, which make the holding of the congress impossible or pointless. The prerequisite for cancellation is that the force majeure has an effect on the city or region of Berlin and occurs within 30 days before the start of the congress or that it is to be expected that the result will continue to have an effect at the time of the congress.

Loss of the name badge
In the event of loss of the name badge, which also entitles the holder to participate in the congress, the full participation fee must be paid for the purchase of a new name badge.

VII. Additional handling fees

The entrance tickets are personalised. A handling fee of EUR 10.00 EUR plus VAT will be charged for each person if names are changed.

If raised invoices are corrected a handling fee of EUR 20.00 plus VAT, if applicable, will be charged. Special requests regarding the format used for the presentation of invoices will have to be submitted at registration.

Insofar as applicable, attendance certificates / CMEcertificates will be issued on site. A handling fee of EUR 10.00 plus VAT will be charged for each certificate issued and dispatched subsequently. Only after this handling fee has been received will the certificate be printed and sent out.

VIII. Liability

The event organiser and m:con shall – regardless of which legal reason – only be liable for damages attributable to intentional or grossly negligent breaches of duty. The event organiser and m:con shall also be liable for damages resulting from death, personal injury or physical harm in cases of breaches of duty resulting from ordinary negligence.

The above exclusions and limitations of liability shall also apply for breaches of duty committed by the executive bodies, assistants or vicarious agents of the event organiser and m:con.

The above paragraphs shall also apply in the event that the assistants and vicarious agents of m:con or of the respective event organiser are liable.

IX. Data Protection Information

The legal basis of these processing are Article 6 para 1 point a,b,f of General Data Protection Regulation (EU-GDPR). The processing of data takes place for the specific purposed described above.

Further information is to be found in the data protection statement in the footnote of the web site during or alternative during the registration process.

X. Photographs

By purchasing an entrance ticket the Customer confirms and agrees that photographs, films and/ or sound recordings may be taken of him/her as part of the audience, and may be published for advertising purposes in the following media.

XI. Access to the exhibition

Due regard to the pharmaceutical-advertising law, a visit to the exhibition is reserved exclusively for physicians, scientists and other members of the professional circles.

XII. Third Party regulations e.g. House rules

XIII. Place of fulfilment and Place of jurisdiction

The place of jurisdiction for all legal disputes arising from the contract shall be Berlin if the Parties to the contract are registered traders, legal entities incorporated under public law or public-law special funds, or at least one of the Parties to the contract does not have a general place of jurisdiction within the Federal Republic of Germany, or relocates his/her place of residence or normal whereabouts from the Federal Republic of Germany elsewhere after the contract is concluded, or if his/her place of residence or personal whereabouts are unknown at the point in time at which legal action is taken. m:con is also entitled to sue the Customer at the latter’s general place of jurisdiction, as it chooses. The place of fulfilment for all obligations materialising from this contract is Berlin.

XIV. Applicable law

Only the law of the Federal Republic of Germany shall apply. The UN law on sales [CISG] shall not apply.

XV. Final Provisions

We are neither willing nor obliged to participate in a dispute settlement procedure before a consumer arbitration board.

These General Terms and Conditions of Business are dated September 18^th 2019.